14th April 2020

Webportals MyTraining: Annotated Documents not available for download

This incident was fixed with patch release FY20.01-P1 on April 8th.

Description:

  • Although the annotated documents have been successfully uploaded to OneLMS, they are currently not available for download by the customer.

Consequences:

  • The annotated documents are not available for download by the customer.
  • The annotated documents are successfully generated and will not be lost

The documents will be available for download after this incident is resolved

We are working on the solution with the highest priority. We apologize for any inconvenience caused.

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