6th October 2020

Webportals Issues to login for external customers via SiemensID

Description:

  • This issue was resolved today 07. October 2020 at 9:20 CET: "Currently external customers receive the message that they need "Google Authenticator" to login to our services. This results in issues to loing on our Web Portals and in the SiCourse App."

Consequences:

  • SiCourse App login with SiemensID/MyID possible
  • SiCourse App login with alternativ login possible
  • SiCourse App page down-/upload possible
  • OneLMS Webportal available - Login via SiemensID possible
  • OneLMS TCmanager WebClient available
  • OneLMS TCmanager Citrix Client available
  • OneLMS TrainerClient available

We are working on the solution with the highest priority. We apologize for any inconvenience caused.

About this Page

This page will inform you about the current status of the SITRAIN LMS and SITRAIN App availability and displays network issues or incidents. We highly value open communication with our users. If you have any problems with the app this page should be your first point.
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If you have trouble with the app and this page does not show any problems, please check your local wireless network first and contact sicourse.support.industry@siemens.com.
If you are experiencing any issues with SITRAIN LMS or the Webportal please contact your local SITRAIN LMS Key User.

Support SITRAIN App

In case of SITRAIN App issues please contact sicourse.support.industry@siemens.com

Support SITRAIN LMS

Please contact your local SITRAIN LMS Key User.
Further Information can be found in SITRAIN LMS Processes Wiki.