12th May 2021

Maintenance window due to OneLMS Release FY21-CLOUD, scheduled 4 years ago

Description:

  • Deployment of OneLMS Release FY21-CLOUD
  • This special release is for moving the OneLMS infrastructure to the SoftDeCC Cloud hosted by Amazon Webservices
  • A global toast will be activated centrally by Headquarter for all SITRAIN web portals on OneLMS to inform our customers about the planned maintenance

Planned Downtime:

  • from Wednesday 12/05/2021, 17:00 CEST (UTC +2h) to Monday 17/05/2021, 08:00 CEST (UTC +2h)

Consequences:

  • SiCourse App access not possible
  • OneLMS PDF annotation not available
  • OneLMS Webportals not available
  • OneLMS Magnolia CMS not available
  • OneLMS TCmanager Webclient not available
  • OneLMS TCmanager Citrix Client not available
  • OneLMS TrainerClient not available
  • OneLMS WBT & Material Upload not available
  • OneLMS SupplierClient not available

Extract of commited Bug fixes (list is continuously updated):

  • Only Bugs related to the Cloud-Migration are fixed.
  • Bugs related to the software development are planned to be fixed with Release FY21-CLOUD.P3 on 30/06/2021

We apologize for any inconvenience caused.

About this Page

This page will inform you about the current status of the SITRAIN LMS and SITRAIN App availability and displays network issues or incidents. We highly value open communication with our users. If you have any problems with the app this page should be your first point.
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If you have trouble with the app and this page does not show any problems, please check your local wireless network first and contact sicourse.support.industry@siemens.com.
If you are experiencing any issues with SITRAIN LMS or the Webportal please contact your local SITRAIN LMS Key User.

Support SITRAIN App

In case of SITRAIN App issues please contact sicourse.support.industry@siemens.com

Support SITRAIN LMS

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Further Information can be found in SITRAIN LMS Processes Wiki.