20th December 2021

Urgent maintenance due to security fix for third party software, scheduled 3 years ago

Description:

  • Urgent maintenance due to security fix for third party software

Planned Downtime:

  • from Monday 20/12/2021, 12:00 CEST (UTC +2h) to Monday 20/12/2021, 12:30CEST (UTC +2h)

Consequences:

  • SiCourse app access possible, login problems can occur between 12:00 CEST (UTC +2h) and 12:30 CEST (UTC +2h)
  • SITRAIN app not available
  • SITRAIN personal Webportals not available
  • Magnolia CMS not available
  • TCmanager Webclient not available
  • TCmanager Citrix Client not available
  • TrainerClient not available
  • WBT & Material Upload not available
  • SupplierClient not available

We apologize for any inconvenience caused.

About this Page

This page will inform you about the current status of the SITRAIN LMS and SITRAIN App availability and displays network issues or incidents. We highly value open communication with our users. If you have any problems with the app this page should be your first point.
If you want to receive mails directly when the status changes you can subscribe at the bottom of this page.
If you have trouble with the app and this page does not show any problems, please check your local wireless network first and contact sicourse.support.industry@siemens.com.
If you are experiencing any issues with SITRAIN LMS or the Webportal please contact your local SITRAIN LMS Key User.

Support SITRAIN App

In case of SITRAIN App issues please contact sicourse.support.industry@siemens.com

Support SITRAIN LMS

Please contact your local SITRAIN LMS Key User.
Further Information can be found in SITRAIN LMS Processes Wiki.