3rd March 2025

Webportals Internal Booking in Webportal impossible

Issue was fixed

Description:

Due to an error in the SITRAIN LMS API to the Order Reference Check tool,

  • the Order Validation in the TCmanager,
  • the Order Reference Check (ORC) in the TCmanager
  • the Order Reference Check (ORC) in the Webportal does currently fail for internal customers.

This does also mean, that internal customers can't book in the Webportal.

We opened a high prioritiy ticket with our Softwareprovider and will update this post with new information.

Consequences:

  • Webportal Booking for internal customers not possible
  • Order Validation and Order Reference Check in the TCmanager do show an error "ERROR_SERVER_UNREACHABLE" for internal customers.

We apologize for any inconvenience caused.

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This page will inform you about the current status of the SITRAIN LMS and SITRAIN App availability and displays network issues or incidents. We highly value open communication with our users. If you have any problems with the app this page should be your first point.
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