3rd September 2019
TCmanager
Problem with our Database - Eagle Data Center
Description:
- Update 04.09. 2019: Problems with our databese have been fixed. Performance issues are solved.
- Our Data Center is having issues affecting incomming and outgoing traffic to the internet.
Consequences:
- SiCourse App access possible
- SiCourse App login with CES possible
- SiCourse App login with alternativ login possible
- SiCourse App page down-/upload possible
- OneLMS Webportal available - Download from MyTraining slow -> solved (04.09. 2019)
- OneLMS TCmanager WebClient available - Performance issues -> solved (04.09. 2019)
- OneLMS TCmanager Citrix Client available
- OneLMS TrainerClient availablee
We are working on the solution with the highest priority.
We apologize for any inconvenience caused.
About this Page
This page will inform you about the current status of the SITRAIN LMS and SITRAIN App availability and displays network issues or incidents. We highly value open communication with our users. If you have any problems with the app this page should be your first point.
If you want to receive mails directly when the status changes you can subscribe at the bottom of this page.
If you have trouble with the app and this page does not show any problems, please check your local wireless network first and contact
sicourse.support.industry@siemens.com.
If you are experiencing any issues with SITRAIN LMS or the Webportal please contact your local SITRAIN LMS Key User.
Support SITRAIN App
In case of SITRAIN App issues please contact
sicourse.support.industry@siemens.com
Support SITRAIN LMS
Please contact your local SITRAIN LMS Key User.
Further Information can be found in
SITRAIN LMS Processes Wiki.
