9th October 2019

Problem solved: TCManager Citrix Client not available

UPDATE: The problem is solved. TCManager Citrix Client is available again.

Description:

  • At the moment the TCManager Citrix Client is not reachable. A ticket with the highest priority is opened to solve this issue.

Consequences:

  • SiCourse App access possible
  • SiCourse App login with CES possible
  • SiCourse App login with alternativ login possible
  • SiCourse App page down-/upload possible
  • OneLMS Webportal available
  • OneLMS TCmanager WebClient available - OneLMS TCmanager Citrix Client not available
  • OneLMS TrainerClient available

We apologize for any inconvenience caused.

About this Page

This page will inform you about the current status of the SITRAIN LMS and SITRAIN App availability and displays network issues or incidents. We highly value open communication with our users. If you have any problems with the app this page should be your first point.
If you want to receive mails directly when the status changes you can subscribe at the bottom of this page.
If you have trouble with the app and this page does not show any problems, please check your local wireless network first and contact sicourse.support.industry@siemens.com.
If you are experiencing any issues with SITRAIN LMS or the Webportal please contact your local SITRAIN LMS Key User.

Support SITRAIN App

In case of SITRAIN App issues please contact sicourse.support.industry@siemens.com

Support SITRAIN LMS

Please contact your local SITRAIN LMS Key User.
Further Information can be found in SITRAIN LMS Processes Wiki.