Some systems are experiencing issues

Past Incidents

5th December 2018

Maintenance window due to OneLMS Patch-Release FY19-01.P1 deployment, scheduled 6 years ago

Description:

  • OneLMS release FY19-01.P1 deployment

Planned Downtime:

  • from 05.12.2018 17:00 to 05.12.2018 19:00

Consequences:

  • SiCourse App access possible, login problems can occur between 17:00 and 17:10
  • OneLMS webclient not available
  • OneLMS websites not available
  • OneLMS trainerclient not available

We apologize for the inconvenience.

3rd December 2018

No incidents reported

2nd December 2018

No incidents reported

1st December 2018

No incidents reported

30th November 2018

No incidents reported

29th November 2018

No incidents reported

28th November 2018

No incidents reported

27th November 2018

Default incident

Description:

  • SITRAIN Webportals are not available in InTRAnet. From Internet (so for external customers) the webportals are reachable.

Consequences:

  • App access possible
  • App login with CES possible
  • App login with alternativ login possible
  • App page down-/upload possible
  • OneLMS webclient available
  • OneLMS websites not available from InTRAnet
  • OneLMS trainerclient available

We are working on the solution with the highest priority. We apologize for the inconvenience.

About this Page

This page will inform you about the current status of the SITRAIN LMS and SITRAIN App availability and displays network issues or incidents. We highly value open communication with our users. If you have any problems with the app this page should be your first point.
If you want to receive mails directly when the status changes you can subscribe at the bottom of this page.
If you have trouble with the app and this page does not show any problems, please check your local wireless network first and contact sicourse.support.industry@siemens.com.
If you are experiencing any issues with SITRAIN LMS or the Webportal please contact your local SITRAIN LMS Key User.

Support SITRAIN App

In case of SITRAIN App issues please contact sicourse.support.industry@siemens.com

Support SITRAIN LMS

Please contact your local SITRAIN LMS Key User.
Further Information can be found in SITRAIN LMS Processes Wiki.