Some systems are experiencing issues

Past Incidents

3rd March 2019

No incidents reported

2nd March 2019

No incidents reported

1st March 2019

SiCourse database password change

Description:

  • Due to a password change of the database we have to migrate the new password to our previous DB-Server.

Planned Downtime:

  • from 01.03.2019 17:00 to 01.03.2019 18:00

Consequences:

  • App access not possible
  • App login not possible
  • App page down-/upload not possible

We apologize for the inconvenience.

28th February 2019

No incidents reported

27th February 2019

No incidents reported

26th February 2019

Webportal Login problems

Description: Infrastructure Problems with CES. Currently no Login possible on SITRAIN webportals possible for internal & external customers. IT is working with high priority to solve the problems.

Consequences:

  • App access possible
  • App login with CES possible
  • App login with alternativ login possible
  • App page down-/upload not possible
  • OneLMS webclient available
  • OneLMS websites available, CES Login not possible
  • OneLMS trainerclient available

We are working on the solution with the highest priority. We apologize for the inconvenience.

25th February 2019

No incidents reported

About this Page

This page will inform you about the current status of the SITRAIN LMS and SITRAIN App availability and displays network issues or incidents. We highly value open communication with our users. If you have any problems with the app this page should be your first point.
If you want to receive mails directly when the status changes you can subscribe at the bottom of this page.
If you have trouble with the app and this page does not show any problems, please check your local wireless network first and contact sicourse.support.industry@siemens.com.
If you are experiencing any issues with SITRAIN LMS or the Webportal please contact your local SITRAIN LMS Key User.

Support SITRAIN App

In case of SITRAIN App issues please contact sicourse.support.industry@siemens.com

Support SITRAIN LMS

Please contact your local SITRAIN LMS Key User.
Further Information can be found in SITRAIN LMS Processes Wiki.