Some systems are experiencing issues

Past Incidents

22nd October 2018

No incidents reported

21st October 2018

No incidents reported

20th October 2018

No incidents reported

19th October 2018

No incidents reported

18th October 2018

Scheduled Maintenance, scheduled 6 years ago

Description: Because of a neceassary maintenance window for the interface to Corporate Entitlement Service the registration process for external customer won't be available. Please give your customer the Information to retry the Registration after the planned maintenance window.

Planned Downtime:

  • from 18.10.2018 08:00 to 18.10.2018 10:30 CET

Consequences:

  • Registration for external customers not possible
  • TCmanager WebClient Function "Create/Check CES-Account" in Customer Core Data not possible

We apologize for any inconveniences.

17th October 2018

No incidents reported

16th October 2018

Connection problems to server

Update:

  • Since 9:20 CET everything works normal again

Description:

  • Currently we have problems with our server infrastructure

Consequences:

  • App access not possible
  • App login with CES not possible
  • App login with alternativ login not possible

We are working on the solution with the highest priority. We apologize for the inconvenience.

About this Page

This page will inform you about the current status of the SITRAIN LMS and SITRAIN App availability and displays network issues or incidents. We highly value open communication with our users. If you have any problems with the app this page should be your first point.
If you want to receive mails directly when the status changes you can subscribe at the bottom of this page.
If you have trouble with the app and this page does not show any problems, please check your local wireless network first and contact sicourse.support.industry@siemens.com.
If you are experiencing any issues with SITRAIN LMS or the Webportal please contact your local SITRAIN LMS Key User.

Support SITRAIN App

In case of SITRAIN App issues please contact sicourse.support.industry@siemens.com

Support SITRAIN LMS

Please contact your local SITRAIN LMS Key User.
Further Information can be found in SITRAIN LMS Processes Wiki.