All systems are operational

Past Incidents

5th March 2025

No incidents reported

4th March 2025

No incidents reported

3rd March 2025

Webportals Internal Booking in Webportal impossible

Issue was fixed


Description:

Due to an error in the SITRAIN LMS API to the Order Reference Check tool,

  • the Order Validation in the TCmanager,
  • the Order Reference Check (ORC) in the TCmanager
  • the Order Reference Check (ORC) in the Webportal does currently fail for internal customers.

This does also mean, that internal customers can't book in the Webportal.

We opened a high prioritiy ticket with our Softwareprovider and will update this post with new information.

Consequences:

  • Webportal Booking for internal customers not possible
  • Order Validation and Order Reference Check in the TCmanager do show an error "ERROR_SERVER_UNREACHABLE" for internal customers.

We apologize for any inconvenience caused.

2nd March 2025

No incidents reported

1st March 2025

No incidents reported

28th February 2025

No incidents reported

27th February 2025

No incidents reported

About this Page

This page will inform you about the current status of the SITRAIN LMS and SITRAIN App availability and displays network issues or incidents. We highly value open communication with our users. If you have any problems with the app this page should be your first point.
If you want to receive mails directly when the status changes you can subscribe at the bottom of this page.
If you have trouble with the app and this page does not show any problems, please check your local wireless network first and contact sicourse.support.industry@siemens.com.
If you are experiencing any issues with SITRAIN LMS or the Webportal please contact your local SITRAIN LMS Key User.

Support SITRAIN App

In case of SITRAIN App issues please contact sicourse.support.industry@siemens.com

Support SITRAIN LMS

Please contact your local SITRAIN LMS Key User.
Further Information can be found in SITRAIN LMS Processes Wiki.